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Sending Email Messages from EduCtrl
- Learn how to configure and send email messages in EduCtrl CRM, including setting up SMTP, syncing emails, using message templates, and sending bulk broadcasts.Prerequisites - Admin or staff access...
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Sending Whatsapp Messages from EduCtrl
- EduCtrl CRM allows staff and admins to send WhatsApp messages directly to leads, students, or agents using integrated WhatsApp API services like WATI or AiSensy. You can send predefined template me...
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Email Templates: How to Create and Use Them
- Learn how to create, manage, and use email templates in EduCtrl CRM to streamline communication with leads, students, and staff.PrerequisitesAdmin or staff access with permissions to manage communi...
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Whatsapp Templates: How to Create and Use Them
- Learn how to create, configure, and use WhatsApp message templates in EduCtrl CRM to send predefined messages to leads, students, or staff using WhatsApp integration.PrerequisitesAdmin access requi...
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Setting Up SMS Alerts
- This article explains how to configure SMS alerts in EduCtrl CRM, including integrating your SMS provider, setting up templates with template IDs, enabling triggers, sending bulk messages via Broad...
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Calling Students from EduCtrl
- Learn how to place calls to students directly from EduCtrl CRM using integrated outbound calling services.Prerequisites - Outbound calling service must be integrated via Settings > Outbound Call...
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Viewing Communication History with Students
- Learn how to view all communications—messages, follow-ups, and support interactions—associated with a student in EduCtrl CRM.Prerequisites - Access to student profile and related modulesMessaging a...
