FAQ

EduCtrl software will be setup for you on a sub-domain of eductrl.app, for ex: if your business name is abcconsultancy, we can setup EduCtrl for you on abcconsultancy.eductrl.app.
Email notifications from EduCtrl will be sent from eductrl.app domain. If you wish to use your own email domain, you must provide the email SMTP details to us, to configure your email.

If you purchase 'Custom Domain' add-on:

• You must own a domain name.
• EduCtrl Software can be setup on the sub-domain(ex: student.yourwebsite.com) or on the main domain(ex:yourwebsite.com).
• The DNS ('A') record for your domain or subdomain must be updated to the IP address provided by us.
• You must provide an email account with SMTP details for sending email notifications from the software.

No, there is no setup fees. Your website will be setup in 1 day.

For EduCtrl Consultancy, there are no limits on student registrations or leads. There are limits on the no. of staff users as mentioned in the pricing details. For EduCtrl Coaching, there are limits on the no. of students as mentioned in the pricing details.

Yes. We provide customization services. Contact us with customization requirements for a quote. You must purchase EduCtrl for at least 1 year term to use customization services.

Data security is an important aspect & we take all measures to secure the server. Even in the database, the critical data like phone no, email id are encrypted, so that even team members who have access to database cannot view the data.

We provide support through support email & whatsapp Monday to Friday 10AM - 6PM IST(GMT+530).

We provide on-premise/self-hosted version. It is available as an add-on.
We will do the software setup.
Cloud Server or VPS Hosting server is required.