FAQ

If you own a domain name, EduCtrl Software can be setup on the sub-domain(ex: student.yourwebsite.com) or on the main domain(ex:yourwebsite.com).

The DNS ('A') record for your domain or subdomain must be added to the IP address provided by us.

You must provide an email account with SMTP details for sending email notifications from the software.

If you don't own a domain name, EduCtrl Software can be setup on eductrl.app. For ex: if your business name is abcconsultancy, we can setup EduCtrl on abcconsultancy.eductrl.app.

No, there is no setup fees. Your website will be setup in 1 day.

For EduCtrl Consultancy, there are no limits on student registrations or leads. There are limits on the no. of staff users as mentioned in the pricing details. For EduCtrl Coaching, there are limits on the no. of students as mentioned in the pricing details.

Data security is an important aspect & we take all measures to secure the server. Even in the database, the critical data like phone no, email id are encrypted, so that even team members who have access to database cannot view the data.

We provide support through support tickets, email & whatsapp chat from Monday to Friday, 10AM - 6PM IST(GMT+530).

We provide one-time purchase/self-hosted version which can be setup on your server. We will do the software setup for you.

Self-hosted Server Requirements:

• Cloud Server is preferred. VPS Hosting can also be used
• Ubuntu Linux OS is preferred
• php 8.1 or higher
• MySQL 8
• ssh, composer, cron jobs
• php extensions: ioncube, fileinfo, gd

Recommended Hosting:
Option 1: Digital Ocean Cloud Droplet
Costs around $18/mth. Choose Droplet with 2GB RAM, 2vCPU, 60GB disk space plan or higher.
Option 2: Hostinger Hosting
Costs around $5/mth for first year & $13/mth from 2nd year. Choose hosting plan 'Business'. You will get emails as well.
Option 3: Use our hosting
Costs $96 per year. 6GB disk space. Cloud server. Emails not included.

We provide one-time purchase/self-hosted version in which customization can be done.
For SaaS based version, you can use the settings to configure the system, but customization cannot be done.