EduCtrl is a feature-rich cloud-based software to manage all aspects of Overseas Education Consultancy Business, Training/Coaching Institutions.
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Why businesses choose Askly
Customers expect instant answers. Your team cannot sit on chat around the clock. Askly gives every visitor a knowledgeable assistant that sounds like your brand, follows your processes, and hands over to a real person the moment it should.
You get more conversations handled, more enquiries captured, and a clearer picture of what customers are asking — without adding headcount for every new channel.
Who it is for
Sales teams
Every website visitor and WhatsApp enquiry becomes a named lead, not a missed chat.
Support teams
Common questions answered from company documents, with a live agent as backup.
Service businesses
Book appointments, take enquiries, or run structured intake inside the conversation.
Multi-brand teams
Separate assistants — sales, support, bookings — under one roof.
At a glance
Answers that match your business
The assistant replies from your documents and website, not generic internet knowledge.
Conversations that convert
Guided flows for bookings, enquiries, and lead capture inside the chat.
People when it counts
One-click handover to a live agent — and an email to the team if nobody is online.
Presence where customers already are
Website widget and official WhatsApp Business API — the same assistant and the same services on both.
Control without chaos
One admin workspace for bots, knowledge, leads, history, and your team.
Confidence before go-live
Try the chat exactly as visitors will see it, before it goes on your live site.
Add AI Chatbot to your website
A floating chat button on any site. Visitors open it, ask a question, pick a service, or request a person — without leaving the page. Light and dark themes, your logo, name, and brand colour, and a welcome that sounds like you.
The widget can sit quietly on the page or expand when someone wants more space. Any button on your site can open it. You pick the accent colour so the launcher matches the site.
From the admin panel, open Embed, copy a snippet, drop it on the site, and you are live. Or open Try on this site first and confirm the experience before visitors see it.
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Copy the embed snippet
One script from the Askly admin panel. No separate chatbot project to maintain.
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Add it to your website
Drop the snippet on any page. Match the launcher colour, logo, and welcome to your brand.
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Preview, then go live
Try This Bot opens a preview of your own site with the chat already on it — walk the journey as a visitor would.
Meet customers everywhere
One conversation engine. Website chat and WhatsApp.
Website widget
Visitors stay on the page. Themes, logo, name, brand colour, and a welcome written by you.
The same assistant on the number customers already have saved. Knowledge answers, bookings, enquiries, and live-agent replies all land in that thread — no second bot to build.
Leads in your CRM
Completed enquiries connect to your CRM software, so leads are synced instantly — name, phone, and the answers they gave — without copying them across by hand.
Answers from your knowledge
The assistant uses your material to answer questions. Visitors get specific, useful replies. When a document includes images, those can be read as well.
If a question is not in your knowledge, the assistant does not invent an answer. It says exactly the message you wrote — a polite redirect to support, an offer to connect with a person, whatever fits the brand.
You stay in control: add, update, preview, or remove content whenever the business changes.
Conversations that do work, not just talk
Not every visitor wants a free-form chat. Many want to book, enquire, or apply. You design those journeys once.
Pick a service
“Book an appointment”, “Sales enquiry”, “Request a callback”, and anything you define.
Ask in order
Short answers, choices, dates, time slots, amounts, and more — later questions appear only when they matter.
Website or WhatsApp
On the site they tap a choice. On WhatsApp the same options appear as a numbered list — they reply with 1 or 2.
Your words
You write the contact-form prompt, the thank-you, and an optional follow-up such as “Is there anything else I can help with?”
Confirm
Choose whether to show a reference number. Contact details are collected and a confirmation is shown.
Preview first
Ready-made templates cover appointments and lead generation. Try This Bot previews the widget on your own site before anything goes live.
Leads you can actually follow up
Every completed enquiry can become a lead — name, phone, email, and the answers they gave. On WhatsApp, their number can be captured from the chat itself, so they are not asked to type it again.
The chat does the intake. Your people do the closing.
- See new leads in one place, with status you control (new, contacted, qualified, and so on).
- Open a lead and read every answer from the conversation, not only contact details.
- Add internal notes so the next person on the call is not starting from zero.
- Duplicate and spam submissions from the same number can be limited, so your list stays usable.
- New leads sync instantly to your CRM software the moment someone completes a flow, so your team can follow up from the system they already use.
A person, when a person is needed
AI handles volume. People handle exceptions.
Live queue
When a visitor asks for a human, the session joins a queue. An agent claims it, sees the history, and replies in real time.
Same thread
On the website, files go both ways and typing indicators keep the handoff feeling like a chat. On WhatsApp, the agent’s reply lands in the thread the customer is already in.
If nobody is online
Askly emails the team so the request is not lost overnight. The visitor stays in the queue until staff open Live Chat. A badge shows how many people are waiting.
A chat experience people finish
WhatsApp, without a second bot
People already message businesses on WhatsApp. Askly puts your assistant on that number through Meta’s WhatsApp Business Cloud API — the official path.
You do not run a separate WhatsApp bot. You run Askly — on the website and on WhatsApp.
- Customers write to your business number; the reply comes back in the same chat.
- Knowledge answers, service menus, and lead capture all work in WhatsApp. You design the journey once; customers reply with a number instead of tapping a button.
- Their WhatsApp number can fill the phone field automatically.
- The next message continues where they left off. It shows in Chat History with a WhatsApp badge, alongside website chats.
- If they ask for a person, an agent claims the thread in Live Chat and the reply is sent back to WhatsApp.
Connect it in the same admin workspace: Channels → WhatsApp. Paste the Meta Phone Number ID and access token, test the connection, and turn the channel on for that bot. Turn it off later without deleting history. Each bot can use its own WhatsApp number.
Run many assistants as one business
Sales, support, and bookings do not have to share a single personality.
One login. One workspace. Several brands or departments, kept distinct. Set a default for when no specific assistant is chosen.
The workspace your team actually uses
Everything important lives in a web admin panel.
Dashboard
A snapshot of conversations, messages, and review activity.
Chat history
Full transcripts, filterable by date, channel, and flagged answers.
Quality review
Answers you marked for improvement, with export when you need a report.
Knowledge
Upload files, crawl your site, paste text, and keep the library current.
Services
Design guided journeys and try the bot on a preview page before you embed it.
Leads
Pipeline, notes, and the full set of answers for every captured enquiry.
Channels
Turn the website widget and WhatsApp on or off per bot, and keep WhatsApp credentials in one place.
Embed
Copy a snippet and add the AI chatbot to your website, or preview it first.
Team
Invite colleagues. Operators can work history, live chat, and review without higher-level settings.
Settings
Logo, colour, the “I don’t know” message, instant CRM lead sync, and spam protection.
Each person can view their account and change their password. Staff can recover access by email and work in a layout that stays clear on smaller screens.
Built for trust
Customers are sharing names, numbers, and questions. Askly is designed so you look professional to the visitor and stay in control behind the scenes.
Add AI Chatbot to your website
Capture more conversations from your site and WhatsApp with an assistant that knows your business.
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